Process Project is divided into several phases. Each phase must be completed before work on the next phase may begin. A phase is considered complete when the client approves the work in progress assigned to that phase.

Phases will be defined in the Project Brief and will align with the Payment Schedule outlined.
**Feedback - Enquire Digital will deliver the work in progress proposed in the Project Deliverables to the client for review and approval. The client agrees to provide prompt feedback to the work in progress presented and allow
uninterrupted production flow. Absence of prompt feedback will postpone the estimated completion date and may result in Hold Fees.

Hold Fee A project will be put on hold if Feedback is not received within 15 days. Enquire Digital reserves the right to charge a Hold Fee in any amount up to $500 or 5% of the total project amount, whichever is less.

Errors and Omissions It is the client's ultimate responsibility to thoroughly review the work in progress and final product or service before approving it. Enquire Digital will do its best to identify and eliminate any content-related error and omission. However, Enquire Digital is not responsible should any such error or omission go undetected and become part of the final materials.

Corrections Enquire Digital will correct technical issues related to codes and functionality of website components that resulted from Enquire Digital oversight within 15 days of project completion.

Indemnity The client agrees to indemnify and hold harmless Enquire Digital from any loss, expense and damages arising out of violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work supplied by the Client.
**Intellectual Property Rights - Enquire Digital will retain the rights to all parts of the intellectual property it has developed. The client will retain the intellectual property right to the products and services listed under Project Deliverables. Viruses or security breaches are part of doing business on the internet, we will install security software to manage the risk of these issues, however the client agrees not to hold Enquire Digital responsible for any loss of revenue due to virus, hacking or lapsed security certificates.

Payment Schedule Please see the Payment Terms in the work scope portion of this document. Each payment is due immediately after the phase is complete. The next project phase will not begin until the prior phase payment has been received.

Late payments will result in products delays and/or late fees.
Late Fees Late fees will be assessed at 2% monthly interest rate for the amount owed. The assessment of late fees will begin accumulating 15 days after the date on the final invoice.